Skip to content

Support TREN

How can we help?

Search the help center /

Map and pins

What is a pin, and how do I add one?
Adding a water and food point
Confirming and updating a pin
Reporting a wrong or outdated pin
What the pin types mean

Services

Posting a service listing
Hiring a service and getting in touch
How pricing and payment work
Membership tiers
Editing or removing my listing

Lost and found

Creating a lost pet listing
Sending a found report
Who sees my listing?
Closing a listing

Shops

Searching and filtering shops
Getting directions to a shop
Requesting a shop listing
What is a verified shop?

Chat

Starting a chat
Blocking a user
Reporting
Muting notifications

Account and profile

Creating an account and signing in
Editing your profile
Adding a pet health record
Deleting my account

Safety and rules

Community rules
How location permissions work
How your data is stored
Reporting harmful content

No articles match this search. Try a shorter word, or write to us from the Support page.

Still stuck?

Contact us[email protected]

Coming soonGoogle Play Coming soonApp Store

Qchu © 2026 Rae Software

Privacy (TR) Terms (TR) KVKK (TR) Cookies (TR) Account deletion (TR) Rae Software